MyPermitNow

The City of Olmos Park is pleased to announce the launch of the MyPermitNow (also known as MyGovernmentOnline) permit and inspection software March 16, 2015.  The software will greatly enhance the permit application submittal and payment experience for contractors and residents. 

In all, contractors and residents will have the ability to:

  •         Apply Online for Permits
  •         Pay Fees Online (Launching early to mid-April)
  •         Submit Plans “Paperless” in PDF Format
  •         Track Application Progress up to Permit Issuance
  •         Print Copies of Your Permit(s) Any Time
  •         Print Copies of Reviewed “Stamped” Building Plans
  •         Request Inspections Online
  •         View and Print Completed Inspection Reports
  •         Receive Real-Time E-mail Notifications When an Inspection is Completed

Please take the time to download a copy of the MyGovernmentOnline customer portal instruction document here.  You may create your free customer portal account as soon as possible if you do not already have an established account.   If you have an existing account, simply utilize Olmos Park as the jurisdiction for your submittal and/or request. 

 

Once your account is established, MyPermitNow software will allow you to begin applying for your permits online rather than traveling to the permit office.  Please note that any documents required with an application, such as Building Plans, must be uploaded in PDF format when submitting your application. 

When requesting inspections online, the policy will remain that you must submit your inspection request 24 hours in advance in order to have an inspection performed the next business day.  Our inspectors will enter inspection results in the field to ensure you will receive your inspection result via e-mail or through the customer portal in near real-time.

If you need any assistance pertaining to the use of the MyPermitNow software, please call the technical support line at 1-866-957-3764, option 1 for assistance.  The agents can assist with any software related questions.   

 
Olmos Park City Hall, 120 W. El Prado, San Antonio, Texas 78212 Phone:210-824-3281